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November 2, 2012

RE: “Sandy” Recovery Update #2 (Comcast and Verizon responding)

Dear Mayor:

We have received the following from one of our State’s major telecommunications providers.

To help residents and emergency personnel cope with the aftermath of the storm, Comcast is opening up its Xfinity WiFi hotspots to anyone who needs them – including non-Comcast users. As you may be aware, Comcast owns and operates thousands of WiFi hotspots throughout its New Jersey service area.

Non-Xfinity Internet users should search for the “xfinitywifi” network name and click on the “Not a Comcast subscriber?” link at the bottom of the Sign-In page. Then, select the “Complimentary Trial Session” option from the drop down list.

Users will be able to renew their complimentary sessions every two hours through Wednesday, November 7. For a map of XFINITY WiFi hotspots, which are located both indoors and outdoors in malls, shopping districts, parks, train platforms and other areas, visit

In times of difficulty, we all need to band together, and this is one small way that Comcast is pitching in to provide assistance in the aftermath of Sandy. Also, if any of your municipal facilities are experiencing Comcast service issues related to the storm, please do not hesitate to contact your Comcast government affairs liaison.

The Comcast Government Affairs Team

Charles Smith – Northern NJ            
908 258-8143

Rob Clifton – Central NJ

Fred DeAndrea – Southern NJ

Comcast is also offering the use of power strips at 15 of its New Jersey payment centers, so that residents still without power can recharge their mobile devices. Anyone is welcome to make use of the following locations:




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